Privacy Policy

We may collect the following types of information when you interact with our website or platform.

Personal Information

You may voluntarily provide information such as:

• Name
• Email address
• Company name
• Job title
• Phone number
• Professional experience
• Resume or CV (for provider applications)

This information may be collected when you submit a contact form, submit an execution request, apply to become a provider or independent delivery partner, register for the Nuevance platform, or communicate with us.

Platform and Workflow Information

When you use the Nuevance platform, we may collect account and login information, request and work order activity, uploaded files and documents, communications within the platform, approval and execution records, and platform interaction data.

Technical Information

We may automatically collect IP address, browser type, device information, pages visited, and interaction data to improve platform performance, security, and user experience.

Nuevance may use collected information to respond to inquiries and requests, review provider applications, operate and improve the Nuevance platform, support governed procurement execution workflows, facilitate platform-based coordination and settlement processes, maintain security and detect fraud, and comply with legal and regulatory obligations.

Nuevance does not sell personal information to third parties.

We may share information with trusted third-party service providers that help us operate the website and platform, including providers used for website hosting, cloud infrastructure, communication services, workflow automation, data storage, and security and monitoring.

Examples of technologies we may use include Webflow, Amazon Web Services (AWS), Airtable, Make, and email delivery providers. These providers process information only as necessary to perform services on our behalf.

We may also disclose information if required by law, legal process, or regulatory request, or to protect the rights, security, or integrity of Nuevance, its users, or others.

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, misuse, or loss. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as reasonably necessary to operate the platform, provide requested functionality, maintain workflow and audit records, comply with legal obligations, resolve disputes, and enforce agreements. Provider application records and platform activity records may be retained for operational, governance, and audit purposes.

Depending on your location, you may have rights regarding your personal information, including the right to request access to your personal data, request correction of inaccurate information, request deletion of your data, and object to or restrict certain processing activities. Requests may be submitted using the contact information below.

Our website may use cookies or similar technologies to improve website functionality, analyze traffic and usage patterns, support platform performance, and enhance user experience. You can control cookies through your browser settings.

The Nuevance website may contain links to third-party websites. Nuevance is not responsible for the privacy practices, content, or security of those external websites.

Nuevance is intended for business and professional use and is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time to reflect changes in our platform, legal requirements, or business operations. The updated version will be posted on this page with the revised effective date.